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The future of conveyancing has arrived

Dominic Cullis, MD of Easy Convey, discusses the need for Surrey's law firms to implement e-conveyancing sooner rather than later, and highlights some key elements that need to be considered

 

There is no longer any debate about the implementation of e-conveyancing; it is going to happen, it needs to happen, and it needs to be implemented now! Practically speaking, in order to change any working practice, firms will need to invest a significant amount of time to implement new procedures, but any teething problems can be alleviated if e-conveyancing solutions are implemented in preparation, rather than in response to this changing market.

 

The importance that electronic data transfer plays in the Home Information pack (HIP) scheme cannot be understated, especially when you consider the time-critical nature of HIPs, and the related changes to the home buying process. For maximum efficiency, any e-conveyancing software that a law firm considers should ideally interface with the Land Registry's system, so that a step completed in the workflow of the law firm’s case management software would automatically update the Land Registry’s chain matrix.  This approach would save the firm a great deal of time and data entry – another key aspect of e-conveyancing – as all data should initially be keyed once by the agent, and then used wherever required.

 

The ideal solution would be to have elements of the software installed and operated from the firm’s offices. This model will maintain a higher degree of confidentiality and security over web-based alternatives, and a much faster speed of communication. Only certain information is required outside of the law firm, and this data can be accessed though an online case tracking service and seamless integration with complementary related services provided by the other property professionals.

 

With the impending move to e-conveyancing, many software manufacturers are developing conveyancing strands to their existing programmes, but these solutions may not provide all of the necessary elements that an efficient e-conveyancing programme needs. The following is a broad checklist to follow when considering an e-conveyancing solution provider. The service needs to:

 

·         Automatically produce an accurate fee estimate within seconds

·         Have complete integration with all service providers that make up e-conveyancing (NLIS, HM Revenue & Customs, Home Inspector, Estate Agent, Lender, Client)

·         Have letter, document and form creation using information from the database

·         Be able to merge database information where appropriate on the official forms

·         Have a suite of letters, forms and documents that can be easily tailored

·         Be able to edit letters, documents and workflows to mirror current style of practice

·         Have the ability for e-submission of SDLT to HM Revenue & Customs

·         Have the ability to send SMS text messages from the Matter

·         Be able to integrate email with Microsoft Outlook and Exchange

 

The fundamental message in the case of e-conveyancing is that law firms need to implement the solution now, and build relationships with all parties involved within the house-buying and selling process. The future for this industry only points to more developments in technology and a greater emphasis being placed on communication, which means that Surrey firms need to act now if they don't want to fall behind.  The future of conveyancing has, indeed, arrived.

 

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